Re- Academy
Training for the people who make the guest experience.
Short, narrated trainings for every role, in English and Arabic, and one place to run all your team's training.
Why it exists
Standards slip when teams change. The Academy keeps them: a short training for every task, a quiz at the end, and a clear view of who is ready for service.
Curriculum
Front of house to back.
Each venue gets the sections it needs. Managers assign them by role.
- 01Guest Experience13
- 02Service17
- 03Sales8
- 04Beverage7
- 05Kitchen7
- 06Safety & Hygiene12
- 07Professional Standards8
- 08Operations & Management9
- 09Cuisines18
For restaurants and groups
Run all your training in one place.
Use it as your group's training platform, not only for our catalogue. Every venue, every employee, every record.
- 01Online trainings
Our catalogue and your own SOPs, assigned by role or by person.
- 02Classroom training
Schedule sessions, invite the team by email and take attendance.
- 03Certificates
Issued when a set is passed, with expiry dates and reminders.
- 04Tracking sheets
A training record for every employee and venue, ready for an inspection.
| Employee | Food safety SF-03 | Allergens SF-04 | Fire drill Classroom | Certificate |
|---|---|---|---|---|
| ServerJoined March | Passed 5/5 | Passed 4/5 | Attended | Valid to Mar 27 |
| HostJoined June | Passed 5/5 | Retake 3/5 | Attended | In progress |
| BartenderJoined Jan | Passed 4/5 | Passed 5/5 | Absent | Expires in 21 days |
| RunnerJoined Sept | Assigned | Assigned | Booked 22 Oct | – |
Your own standards
Your SOPs, as trainings.
Send us your standards. We turn them into trainings in the same format, with a quiz, next to the catalogue.
بالعربية والإنجليزية
Talk to us about your SOPsHow it works
- We set you up
Your venues, the trainings each one gets, and a login for every manager.
- Your team trains
Managers assign trainings. Staff watch on their phone and take the quiz.
- You see who is ready
Who has passed, who is behind, and which certificates expire soon.
Works with the Re. Planner. Training results sit next to your weekly P&L, so you see the team and the numbers together.
See the PlannerQuestions
Can I see a training first?
Yes. Hospitality Principles is free to watch: eight minutes, no sign-up.
Can we run our own classroom training on it?
Yes. Schedule your sessions, invite the team and record attendance next to their online trainings and certificates.
Do staff need a laptop?
No. Trainings play on any phone, with voice.
Is it in Arabic?
Yes. Trainings are available in English and Arabic.
Can we choose the trainings?
Yes. You pick the sections for each venue, and managers assign trainings by role or by person.
Do certificates expire?
Food safety and similar certificates carry an expiry date. Managers get a reminder before one runs out.